FAQ

GENERAL QUESTIONS

What is the youngest age you accept? We have many age groups. The youngest age we accept is 4 years old. For the 2025 season, the youngest year of birth we accept is 2021.

When does the season begin?  Our program has a tentative start of end of May (9-10 weeks). For each individual level’s schedule, please look at the “SCHEDULE” tab on our website.

Where are the games played? Locations have yet to be confirmed for 2025. In 2024, our games were played at the Arthur-J-Leblanc Arena (Olympic Rink) located at 432 Melanson Street, Dieppe NB E1A 1A6 and the Jean-Louis Lévesque (UdeM) arena located at 450 Université Avenue, Moncton, NB, E1A 3H6. There were no games at both arenas at the same time.

When will I know what team my child is on? You will receive an email a few weeks before the first game.

When will we hear who is on what team? We reveal each team composition at game #1.

Does Goody’s Ball Hockey offer its program year-round? At this time, we do not offer our program at any other time of the year, except for the summer.

What is the required equipment? Hockey helmet with full facial protection (full facial protection required for all participants aged 18 under), hockey gloves, hockey stick, soccer style shin guards and running shoes.

My child has never played hockey before, can they still play? We accept participants of all ages and skills levels. We are an inclusive organization and welcome everyone, because our number 1 rule is having fun!

My child wants to play goalie. Do you supply the goalie gear? Goody’s Ball Hockey recommends goalies to bring their own equipment. However, for goalies who do not have goalie equipment, we have loaner gear at the rink if needed (we do not provide goalie cup, pants nor a helmet).  

Do you offer a level for girls only?   We have a Women’s league for those born in 2008 and older. The youth levels are all co-ed.

Do you play with pucks?  No, Goody’s Ball Hockey uses an orange ball hockey ball.

Interested? For more information on our youth league, and to register your child in our program, click HERE.

REGISTRATION QUESTIONS

When can I register? Registration period is March 1st to April 30th.

How do I register? Click HERE to register online. 

I need help with fillin gout the online registration form, what should I do? Fill out the online form as best as you can, and if there is information missing, one of Goody’s Ball Hockey’s team members will communicate with you. 

Woops! I filled out some information incorrectly. How do I fix this? That’s alright! Please tell us what was filled out incorrectly by sending us an email at info@goodysballhockey.com

The level I want to register for is full. What do I do now?  When a level is full, we always start a waitlist. Please follow the following steps carefully to ensure you are appropriately waitlisted:

  1. Complete the online registration form with all the required information.
  2. Hold off on making your payment until you received a confirmation email from us that a spot opened up in our program.
  3. Upon receipt of our confirmation email, you will have 48 hours to make your payment.
  4. If your payment is not received within 48 hours, this spot will be given to another child. 
  5. 5 If a spot doesn’t become available, we will also notify you.

FEE & PAYMENT QUESTIONS 

How much and where do we pay? Click HERE to see the fee per level and for method of payment options. 

When is payment due? Payment must be received at the latest April 30, 2025, including payments from a financial aid organization. Payment received by this date ensures your child’s spot is reserved in our program. Submission of the registration form alone does not finalize the registration process.

Do you offer financial aid? We do not offer financial aid, however there are a few programs in our community that offer assistance to cover the registration fee. There are certain criteria to be eligible for these programs. We accept payment on your behalf from these organizations, in complete confidentiality. Click HERE for more information on these programs.

Does Goody’s Ball Hockey offer a family discount? Yes, we offer a discount to families who register 2 children or more in our program in the youth levels only (U5, U7, U9, U11, U13, U16). A $15 rebate per child will be applied at the payment step of the registration of your second (2nd) child.  The first (1st) registration is full price).

  1. You are registering 2 or more kids from the same immediate family (brothers/sisters, not cousins etc.)
  2. All are registered in any level except Men’s A-B-C-D, Women’s and business league.

Include the word ”Family” in the payment details. 

Here are the criteria to be eligible for the family rebate: 

  1. Registration for 2 children or more of the same immediate family (bothers/sisters, not cousins).

Example: Suppose you register 2 children who meet the above criteria and are both in level U5. Total amount without rebate would be $500 ($250 X 2). The amount with the rebate would be $470 [$500 – ($15 X 2)].

What is Goody’s Ball Hockey’s refund policy?

A few very important things to note first:

  1. All requests for refunds must be made by email to: info@goodysballhockey.com. No refund requests will be accepted by conversating with one of our staff members.
  2. The following information MUST be provided in your email request:
    • Your full name
    • The participant’s name and registered level
    • The reason of your refund request;
    • Full mailing address, including city and postal code;
    • Telephone number (we can contact you in needed).
  3. The date you have contacted us with a refund request is the date used to count back the number of sessions which have passed. If a session for the level you are requesting to be removed from falls on the same day you make a refund request, this session is considered a session which has passed, regardless of what time we receive the refund request. Attendance of a session is an irrelevant factor.
  4. For all refund requests received BEFORE April 30, 2025, a $5 administrative fee will be charged.
  5. For all refund requests received AFTER April 30, 2025, and BEFORE the first session, a $25.00 administrative fee will be charged.
  6. For all refund requests received between the day of the first session and the day of the fifth (5th) session, a $25.00 administrative fee + $15.00 for each session that passed will be charged (Refer to #3).  The maximum administrative fee is $100 may be charged, which will be deducted from the amount paid for registration. 
  7. Any refund requests received after the day of the fifth (5th) session for the registered level will not be accepted. We apologize but no refunds will be issued after the day of.
  8. If you believe that your request involves extenuating circumstances that fall outside of this policy, please submit a refund request explaining these circumstances. Each request will be reviewed by the appropriate personnel, who will make the decision as to whether a refund will occur.

SPONSORSHIP QUESTIONS

I am a business owner, and I would like to sponsor. Is this possible? Yes! Goody’s Ball Hockey is proud to have the exposure that it has, with close to 500 participants as well as their involved parents being part of our Goody’s Ball Hockey family. We are actively seeking sponsors and have packages starting at $250. For more information, please contact us by email at info@goodysballhockey.com.